TELESALES - OUTBOUND CLAIMS ASSESSOR (Full time and Part time) Full time salary: £16,000 basic salary. Bonus potential £300-£1000 per month Full time hours: Monday - Thursday 10.15am - 7pm and Fridays 10.15am-2pm Part time salary: £8.20 per hour, Bonus potential is uncapped (approx. £200 - £600 per month)
Part time hours: Monday - Thursday 4pm-7pm.
Location: Altrincham, Cheshire
Numerous positions
Do you have strong telesales experience? Have you dealt with inbound or outbound calls? Have you worked towards targets? Do you have strong prioritisation, organisational, and accuracy skills? Would you like to work for an excellent organisation offering career progression?
My client is a claims management business, with a focus on financial MIS-selling and financial irregularities, primarily Payment Protection Insurance MIS-selling and Credit Card charges. In addition to this they have recently started managing Personal Injury claims.
Imagine.
*Clear career progression within a company
*A lively, fun working environment
*Training
*Great working hours (You get to keep your weekends!)
*Parking Nearby
We require someone to come from a collections/outbound calling background but overall we are looking for people with personality and drive.
The main purpose of the job includes:
*Being responsible for the conversion of the appointments
*Ability to quickly assimilate information to identify the best claims options and solutions for the applications.
*To correctly match these requirements to a portfolio of claims specialists using the system provided.
Ensure that all leads are exploited to their full potential and beyond customer's expectation.
To ensure daily targets are achieved and exceeded and to constantly strive to improve on service and goals.
*To monitor your own performance against target implementing remedial action as required.
*To review methods of sale, devise and implement strategies to maximise profit potential.
*Build professional relationships with a range of clients.
Skills required include:
*Detailed knowledge of the company's processes (Training provided)
*Ideally financial industry experience
*Claims industry
*Debt management
*Loans/PPI
*Proven record of success within sales
*Basic IT understanding
If you have worked in a telesales environment and you are looking for more structure and variety in your work please send your CV details for an immediate response.
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