Alliance Office Solutions is the premier staffing service for administrative professionals and one of the fastest growing companies in Northeast Ohio. ESSENTIAL JOB FUNCTIONS: The workflow coordinator, supports a highly performing, multi-process work team in the completion of tasks related to commercial loan origination; including managing cross site virtual work queues and assigning incoming document preparation and loan booking requests. Additional duties will include preparing loan documentation through the automated documentation preparation system, booking loans and lines of credit accurately.
The person filling this position will adhere to service levels, quality goals and departmental procedures. The Specialist will provide quality customer service to customers. A successful Specialist will build a network of internal/external resources to help achieve his/her goals. The Specialist will be a member of a team that will be process oriented and customer focused. The Specialist will have a good understanding of loan documentation and regulations relating to commercial loans, as well as knowledge/experience of the loan accounting systems, monetary processing and some system maintenance functions. This individual will also meet production and quality goals, have strong customer service skills, work ethics, and possess analytical skills.
MARGINAL OR PERIPHERAL FUNCTIONS:
Answer incoming calls received from internal business partners.
REQUIRED QUALIFICATIONS:
•High School Diploma or Equivalent
•Minimum 3 years experience in banking or related field
•Computer literate with proficiency working in web based software
•Strong working knowledge of retail/commercial lending process from inception to payoff
•Knowledge of basic accounting principles
•Proven history of excellent customer service
We make our employees a top priority! Alliance Office Solutions offers great benefits, retention pay, holiday pay and flexible scheduling options within rewarding assignments in some of the best employers in Northeast Ohio. Our recruiters and account managers will work hard to accommodate your career preferences. Our supportive staff is available to provide you with the assistance you need to get your job done. Whether you prefer temporary, temp to hire or direct hire job opportunities, Alliance Office Solutions is your answer!
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